Effective Date: 2025/04/16

Privacy Policy for MyDrill

Effective Date: 2025/04/16

1. What Information We Collect

A. Publicly Available Business Data

We collect and display publicly available information about businesses in the drilling industry, sourced from directories, associations, and public websites.

This may include:
– Company name
– Website
– Email
– Phone number
– Location
– Service offerings

B. Business Information Review

MyDrill may contact listed businesses directly to confirm or update their information. Businesses may also email us at info@mydrill.com.au to request edits or removal.

C. Contact Forms

When a user contacts a business through a form on our platform, we collect:
– Sender’s name and email
– Message content
– Time and listing ID

A required checkbox is included on the form, and by submitting the form, the user consents that their message may be monitored by MyDrill for quality assurance and lead management purposes. A copy of the message may be sent to MyDrill’s admin email address.

When a user contacts a business through a form on our platform, we collect:
– Sender’s name and email
– Message content
– Time and listing ID

For claimed listings, and only with explicit consent from the business, a copy of the message is also sent to our admin email for quality assurance and lead management.

2. How We Use Information

We use the collected information to:
– Provide listing services and improve industry visibility
– Help users connect with relevant drilling companies
– Manage claimed listings and communicate with verified business owners
– Review and respond to opt-out or claim requests
– Monitor communication (only if consent is given) to improve user experience and support lead tracking
– Fulfill legal and operational requirements

3. Cookies & Tracking Technologies

We use cookies and similar technologies to improve site performance, understand usage patterns, and deliver relevant content. By using our site, you consent to the use of cookies in accordance with your browser settings.

We may also use third-party analytics tools (e.g., Google Analytics) to collect aggregated, anonymized data about site usage and traffic.

4. Marketing Communications

If you subscribe to updates or create a user account, we may send occasional communications about new features, listings, or updates. You may opt out of these communications at any time by clicking “unsubscribe” or contacting us at info@mydrill.com.au.

5. Consent and Opt-Out

By claiming a listing, the business consents to:
– Their business profile being published publicly
– MyDrill receiving a copy of messages sent through the contact form
Businesses may request to remove or edit their listing at any time by:
– Contacting info@mydrill.com.au

We aim to process all removal requests within 5 business days.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Access & Correction

You may request access to or correction of your personal information by contacting us at info@mydrill.com.au. We will respond to your request within a reasonable timeframe and comply with applicable privacy laws.

8. User-Generated Content

If you submit content to the platform (such as reviews, comments, or media), it may become publicly visible. Please avoid sharing sensitive or confidential information in public fields.

9. Security

We take reasonable steps to protect the information we collect from misuse, interference, loss, unauthorized access, modification, or disclosure. Access is limited to authorized personnel only.

10. Data Hosting and Transfers

MyDrill is operated in Australia. If you access our site from outside Australia, you acknowledge and consent to the transfer and processing of your information under Australian privacy standards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically to stay informed.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Email: info@mydrill.com.au

13. Third-Party Services

We may use third-party services to collect and process data on our behalf. These services are contractually obligated to protect your information and use it solely for the purposes specified by MyDrill.

14. User-Generated Content Guidelines

Users are responsible for the content they submit. MyDrill reserves the right to review, modify, or remove content that violates our terms or policies.

15. Data Security Measures

We implement industry-standard security measures, including secure servers, to protect your personal information from unauthorized access or disclosure.

16. Children’s Privacy

MyDrill does not knowingly collect information from individuals under the age of 16. If we become aware of such data, we will take steps to delete it promptly.

17. Notification of Policy Updates

We may update this Privacy Policy periodically. Significant changes will be communicated through our website or via email notifications.