How Can We Help ?
Listing Creators
I want to present my company on MyDrill
Getting Started
Creating your MyDrill account
Setting up your company profile
Understanding your dashboard
Free vs paid presence on MyDrill
Creating & Managing Listings
What is a MyDrill listing?
Creating your first listing (step-by-step)
Editing an existing listing
Draft vs published listings
Publishing and unpublishing a listing
Updating old listings
Deleting a listing
Adding Information
Adding photos to your listing
Image size & quality guidelines
Writing a clear listing title
Writing a good description
Adding technical specifications
What information buyers look for
Common listing mistakes
Improving Visibility & Trust
What makes a strong MyDrill listing?
How buyers search on MyDrill?
Choosing the right category
Using photos to build trust
How often to update your listing?
Example of a high-quality MyDrill listing
Enquiries & Leads
How enquiries work on MyDrill?
Receiving and responding to enquiries
Managing leads
What MyDrill does and does not guarantee?
Best practice for responding to buyers
Searchers & Buyers
I’m looking for a product or service
Searching & Finding
How to search on MyDrill?
Using filters effectively
Browsing by category
Understanding listing information
Comparing multiple options
Contacting Suppliers & Contractors
How to contact a company
What information to include in an enquiry?
What happens after you send an enquiry?
Following up with suppliers
Understanding response times
Choosing the Right Option
How to assess capability?
Red flags to watch for
What questions to ask suppliers?
Understanding technical specs (for non-experts)
Why prices and details may differ?
Account & Billing
MyDrill plans and pricing
Upgrading your plan
Cancelling or changing your subscription
Invoices and payments
Updating billing details
Rules, Trust & Support
Listing standards
Accuracy and responsibility of information
Intellectual property and images
Reporting incorrect or misleading listings
Code of conduct
Contacting MyDrill support
Frequently Asked Questions
Is MyDrill free?
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Who owns the content?
Can listings be edited later?
Why was my listing rejected?
How do I get more visibility?
For Users
For Businesses
Company
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